These Terms of Service govern your use of blynt.co.uk and any purchases made through the website. By using our website or placing an order, you agree to these terms.

Please read them carefully before using our website or buying from us.

1 Who we are

2 About these terms

These terms apply to all visitors, users and customers of blynt.co.uk. If you place an order through our website, these terms form the agreement between you and Twolittle Limited trading as blynt.

If you do not agree with these terms, please do not use the website or place an order.

3 Eligibility to purchase

By placing an order on our website, you confirm that you are legally capable of entering into a binding contract under the laws of England and Wales.

Our website is intended for customers in the United Kingdom, and we currently only deliver to addresses within the UK.

4 Products and product information

We aim to ensure that all product descriptions, images, prices and other information shown on the website are as accurate as possible. However, colours, packaging, appearance and product presentation may vary slightly depending on screen settings, production updates or supply changes.

We reserve the right to correct errors, inaccuracies or omissions at any time, including after an order is submitted, where this is reasonably necessary.

5 Orders

When you place an order on blynt.co.uk, you are making an offer to purchase the selected products. After you place your order, you should receive an order confirmation email acknowledging that we have received it.

An order is not accepted until it has been reviewed and processed by us. We reserve the right to reject or cancel an order where reasonably necessary, including in cases of pricing errors, suspected fraud, payment issues, stock problems, or where we believe the order breaches these terms.

6 Pricing and payment

All prices shown on the website are displayed in pounds sterling (£). Prices shown at checkout are the prices payable at the time of order, subject to any obvious pricing error.

Payments on blynt.co.uk are processed through WooCommerce and third-party payment providers, which may include Stripe, Klarna, WooPayments, Apple Pay and Google Pay.

We do not store your full card details on our own website servers. Your payment is processed by the relevant third-party payment provider in accordance with their own terms and privacy practices.

7 Availability and stock

All products are subject to availability. If a product becomes unavailable after you place your order, we may contact you to offer an alternative, delay fulfilment, or cancel the order and issue a refund where appropriate.

8 Delivery

We currently deliver to addresses within the United Kingdom only.

Orders may be fulfilled and dispatched through trusted third-party fulfilment, warehousing and delivery partners acting on our behalf. Delivery times are estimates only unless expressly stated otherwise.

Please ensure that your delivery details are accurate when placing your order. We are not responsible for delays or failed deliveries caused by incorrect information supplied by you.

9 Delivery timing

We aim to dispatch and deliver orders within a reasonable time. Unless a different timeframe is agreed with you, goods should normally be delivered within 30 days of the contract being made.

If we are unable to deliver within a reasonable or agreed period, we will contact you where possible.

10 Cancellations and your right to change your mind

If you are buying as a consumer, you generally have the legal right to cancel most online orders within 14 days after receiving the goods, without needing to give a reason.

If you exercise this right, you should notify us within that 14 day period. After telling us you wish to cancel, you will normally have a further 14 days to send the goods back.

Refunds will usually be made using the original payment method, subject to any deductions permitted by law.

Certain items may be excluded from cancellation rights where permitted by law, such as sealed goods not suitable for return for health or hygiene reasons once unsealed, or personalised goods made to your specification.

11 Faulty, damaged or incorrect items

If the item you receive is faulty, damaged, not as described, or not what you ordered, please contact us as soon as possible by email or WhatsApp.

Your rights in relation to faulty goods are protected under UK consumer law. Nothing in these terms affects your legal rights as a consumer.

12 Returns process

To request a return, cancellation, or support with an order, please contact us at contact@blynt.co.uk or on WhatsApp at +44 7895 801270.

We may ask for your order number, proof of purchase, photos, or a brief explanation of the issue to help us process your request fairly and efficiently.

13 Refunds

Where a refund is due, we will process it to the original payment method unless otherwise agreed. Refund timing may vary depending on the payment provider and your bank or card issuer.

We reserve the right to withhold certain refunds until returned goods are received back, or until satisfactory evidence of return is provided, where permitted by law.

14 Promotions and discount codes

From time to time, we may offer promotions, discount codes or limited offers. These may be subject to separate conditions, including expiry dates, usage limits and product exclusions.

Unless stated otherwise, discount codes cannot be combined and have no cash value.

15 Website use

You agree to use blynt.co.uk only for lawful purposes. You must not misuse the website, attempt to gain unauthorised access, interfere with its operation, introduce malicious code, or use the website in a way that could damage the site or affect other users.

16 Intellectual property

All content on blynt.co.uk, including text, graphics, logos, branding, images, layout and website design elements, is owned by or licensed to Twolittle Limited trading as blynt unless otherwise stated.

You may not copy, reproduce, distribute, modify or commercially exploit any part of the website without our prior written permission.

17 Limitation of liability

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or breach of your statutory consumer rights.

Subject to that, we are not liable for losses that are not reasonably foreseeable, indirect losses, or business losses suffered by customers purchasing as consumers.

18 Privacy and personal information

Your use of the website and any personal information you provide to us are also governed by our Privacy Policy. Please read that policy carefully to understand how we collect, use and protect your personal information.

19 Changes to these terms

We may update these Terms of Service from time to time to reflect changes in the website, our services, our business operations, or legal requirements. The latest version will always be posted on this page with the updated revision date.

20 Governing law

These terms are governed by the laws of England and Wales. If you are a consumer, you will also benefit from any mandatory protections that apply under the law of the part of the United Kingdom in which you live.