1 Returns

You can return your item within 30 days of delivery. To be eligible for a return:

• The item must be in its original condition
• All original packaging and accessories should be included
• The item should not show signs of misuse or damage

2 Faulty or Damaged Items

If your item arrives faulty, damaged, or not working as expected, please get in touch as soon as possible. In most cases, we will:

• Offer a replacement first for a quicker solution
• Or provide a full refund if preferred

We may ask for a photo or short video to understand the issue.

3 Refunds

Once we receive and inspect your return:

• Refunds will be issued to your original payment method
• Processing time is usually 3 to 5 working days

If your return does not meet the conditions, we will contact you before proceeding.

4 Return Shipping

• Faulty or incorrect items — we will cover return costs
• Change-of-mind returns — the buyer may be responsible for return postage

We recommend using a tracked service, as we cannot be responsible for items lost in transit.

5 Non-Returnable Items

We may not accept returns if:

• The item has been used excessively or damaged by misuse
• Parts or accessories are missing
• The return is requested after the 30-day period